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Privacy Policy

Home / Privacy Policy

1. Introduction

Kripadashini Advanced Hospital & Research Institute respects your privacy and is committed to protect your personal information.

This Privacy Policy describes how patient’s data is collected, used, stored, and safeguarded when they visit the website or use the healthcare services.

2. Information We Collect

The following categories of information may be collected:

• Personal Information: Name, age, gender, address, contact number.

• Health Information: Medical history, diagnosis, prescriptions, laboratory reports, and treatment details.

• Appointment & Registration Data: Booking information, consultation records, and visit history.

• Payment Data: Billing details, payment mode, and transaction history.

• Insurance Details: Policy number, insurer name, and claim information for reimbursement.

• Technical Data: IP address, browser type, device information, and website usage analytics.

3. How We Use Your Information

Your information is used solely for legitimate healthcare and administrative purposes, including:

• Providing medical consultation and treatment.

• Managing appointments and hospital operations.

• Processing payments and insurance claims.

• Communicating with patients regarding reports, billing, and services.

• Complying with legal and regulatory requirements.

• Analyzing data to improve patient care and hospital services.

4. Data Sharing

Your personal information is not sold or rented.

However, limited data may be shared only under the following conditions:

With State Medical Health Services — Demographic data shared for government scheme reimbursement and health program reporting.

With authorized third parties (such as laboratories, diagnostic centres, or IT service providers) under strict confidentiality agreements.

With legal or government authorities when required by law.

5. Data Security

Robust security measures are implemented to protect your data, including:

• Encryption of sensitive information.

• Restricted access based on user roles.

• Regular system monitoring and secure cloud hosting.

6. Data Retention

Your data is retained only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws.

For privacy-related requests, contact us at contact@kripadashini.com